Frequently Asked Questions

Question : How To Focus The Laser ?

First , you need press the weak light button which is on the top of laser. And then keep rotate the nuts until get the minimun point.

Question : Which Software Should I Choose ?

When you get our EleksLaser Machine , the main controller board "Mana SE" has already flashed EleksROM version 1.3 Firmware . So we recommend use our offical software "EleksCAM" . And if you want to use another software to carving , you can try T2Laser or BenBox to carving.

Question : Why When I Use EleksCAM , I Can Move XY Motor manually But Cant Normal Carving?

Some customs may have different font setting in windows system , so that may cause elekscam cant send command normally . To solve this problem you need open your system control panel and then click change Time Clock And Region Like This:

Question : I Use BenBox In The Past , But Now I Want To Use EleksCAM , What Should I Do ?

Due to the BenBox and EleksCam use the different software , so you need reflash the firmware and rewrite the settings , luckily we got EleksROM Auto Flash Software for you , you just need following this page to reflash the firmware

Question : How To Move Machine Manually With EleksCAM ?

Please connect you machine first and then click the direction arrow once to move machine . PS: 1 means 1mm per click

Question : How To Install Driver With EleksCAM?

Just Click the button on the top of EleksCAM and then Click Install Driver

Question : When I Click X+/Y+ But X Axis Goes X-/Y-

You need reverse the relevant Axis (X-Rev means reverse X Axis) . Just Click the relevant Axis and then Click Save Button

Question : I Want To Know How To Set Pluse/Accel/Speed

EleksLaser  Default: 80/80/Laser Mode/XY Machine Mode //x,y Pluse step/mm /Model /Machine Type
EleksDraw   Default: 100/100/Servo Mode/CoreXY Machine Mode //x,y Pluse step/mm /Model /Machine Type
EleksEgg    Default: 20/20/Servo Mode/XY Machine Mode //x,y Pluse step/mm /Model /Machine Type
EleksMill   Default: 400/400/400/Laser Mode/XY Machine Mode //x,y,z Pluse step/mm /Model /Machine Type